For short-term rentals, hotels and gîtes · Official WhatsApp Business platform

    Stay on top of your guests and teams.Without thinking about it.

    Smartiz is the all-in-one WhatsApp platform for short-term rentals, hotels and gîtes. Smartiz AI answers your guests and tracks their satisfaction, creates and assigns tasks to your teams, and sells your additional services. You run the rest from the same tool: marketing campaigns, guest reviews, dashboards and an owner portal.

    Smartiz dashboard for managing guests, teams and operations

    95%

    automation rate for messages & tasks

    < 10 min

    of manual intervention per stay

    4M+

    WhatsApp interactions handled

    4.9★

    guest satisfaction

    Already more than
    20,000
    stays managed by Smartiz

    They trust us

    Patrimonia Conciergerie
    Monsieur Major
    Concierge à votre service
    Thalios
    Casa Corsa Homes & Villas
    La Brillante
    L'Écrin
    Conciergerie Louer Premium
    Exo Immo Marbella
    Domaine des Courans
    Florella Résidences & Appartements
    Royal Hotel Villars-sur-Ollon
    Since we started using Smartiz, our 5-star Google reviews have increased by 15%.
    Alan, manager of Concierge A Votre Service, Cannes

    They support us

    RDV des Pros de la Location Saisonnière

    Grand Prix Jeune Pousse 2026

    EHL Innovation Hub
    FIT Digital
    Innovaud

    For hospitality professionals

    Short-term rental breakfast tray by a window

    Short-term rentals

    Your guests and your teams are already all on WhatsApp.

    Discover
    Contemporary hotel

    Hotels and aparthotels

    No extra tool for your teams.

    Discover
    Gîte estate with blue shutters and hydrangeas

    Estates and gîte parks

    Automate everything while keeping the human touch.

    Discover

    Everything goes through you. Even on Sunday at 10 pm.

    Guests, teams, services: today, you coordinate everything. Smartiz does it for you, on WhatsApp, fast and well.

    What you live with

    Guests

    Messages go out by hand, at fixed times, when you have time. Questions come in at 11 pm, and the 6 out of 10 on Booking arrives without warning.

    With Smartiz

    • AI answers guests on WhatsApp, at any hour.
    • Predefined messages go out on their own, right through to the review request.
    • An unhappy guest? You get an alert so you can step in.

    What you live with

    Teams

    Ten WhatsApp groups, 300 cleaning photos on the phone, “what time are you coming by?” sent by hand. Information gets lost, you chase people.

    With Smartiz

    • A guest request becomes a task, in the right group, for the right person.
    • Cleaning schedules follow bookings and reschedule themselves.
    • Check-out photos arrive timestamped, with no app to install.

    What you live with

    What's never sold

    Late check-out, breakfast, next year's stay: nobody offers them, because nobody has time. And if the guest comes back, they go through the platform again, commission included.

    With Smartiz

    • Upsells and services are offered at the right moment, and easy to pay for.
    • Your WhatsApp or email campaigns bring the right clients back directly.
    • Google reviews are tracked and answered from the same place.
    With Smartiz, I've found peace of mind: guest messages, team schedules, I hardly need to think about them anymore.
    Pierre-Henri, manager of Monsieur Major Propriétés, Marseille, Megève and Metz

    Three steps to get started.

    Changing tools means changing habits. We experienced this in our own short-term rental business, which is why we designed onboarding at your pace. We digitise in the order that suits your priorities and your operations.

    1 · Connect

    Your WhatsApp number linked to Meta via the official sign-up. Your PMS, payments and connected locks integrated directly. No PMS? No problem, Smartiz manages your bookings directly.

    2 · Set up with you

    We start from the way you work: your messages, your arrival instructions, your teams, your services. From booking to check-out, guest communication that sounds like you.

    3 · Let the AI work

    It answers guests, creates tasks and sends them to teams, offers and collects payment for your services. You set the rules at the start, and adjust as you go.

    And then?

    Dedicated support that answers on WhatsApp. Just like for your guests.

    At Smartiz, there is no small client or big client. The team is always there for me.
    Arnaud, manager of Patrimonia Conciergerie, Drôme and Ardèche

    Connected to the tools you already use

    PMS, channel managers, connected locks, payments: Smartiz integrates with your stack, without replacing it.

    Mews
    Guesty integration with smartiz
    Cloudbeds integration with smartiz
    Smily integration with smartiz
    Rental Ready integration with smartiz
    Avantio integration with smartiz
    Smoobu integration with smartiz
    Lodgify integration with smartiz
    ICNEA integration with smartiz
    Protel integration with smartiz
    SuperHote integration with smartiz
    Oracle Hospitality integration with smartiz
    igloohome integration with smartiz
    Nuki integration with smartiz
    KeyNest integration with smartiz
    Stripe integration with smartiz
    Swikly integration with smartiz
    Google Business Profile integration with smartiz
    iCal syncs your calendar with Airbnb, Booking.com, Abritel, Expedia and Vrbo

    Per-reservation pricing. Suited to your cash flow.

    Three plans, from €3 to €7 per processed booking. Smartiz AI Plus is optional with every plan.

    Essential

    €3/ booking

    The complete guest experience

    Most popular

    Advanced

    €5/ booking

    Complete operations management

    Expert

    €7/ booking

    Complete business management

    Smartiz AI Plus

    The next level of super intelligence

    Add to any plan

    + €2/ booking

    By operators, for operators

    Smartiz was born in the field. We run our own short-term rental business, 25 properties in the Swiss Alps, and we needed a tool suited to that daily reality.

    Frequently asked questions

    With our clients, every guest replies on WhatsApp from the first message. Those who don't have it receive the same messages by email.

    Ready to change your business?

    Start the adventure now by booking a meeting.