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    Guest experience

    A smooth stay for your guests. No messages for you to send.

    From booking to the review request, every guest receives the right information at the right time, in your words and with a tailored guest book. AI answers the rest. You read; you no longer write.

    Say goodbye to bad reviews
    With the Smartiz guest book, my guests have all the information in their pocket, on WhatsApp, and I enrich it every time a question comes up again.
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    Smartiz reservations: reservation list, today's arrivals and departures, and workflow control
    01

    Messages that send themselves

    Confirmation, arrival, mid-stay, departure and review request: your messages go at the right time with the access video, code and map. Written once, sent for every stay.

    02

    AI that answers like you

    It knows your properties, rules and best local addresses. Parking, late departure or broken heating: it answers at any hour. It learns from your replies and adopts your tone.

    Smartiz sentiment analysis: current sentiment, trend, guest intention, next recommended action, and score evolution over the last six messages
    03

    An unhappy guest? You receive an alert

    AI reads the tone of every conversation. A complaint or reported issue alerts you during the stay, not after the review.

    04

    Reviews requested at the right time from the right guest

    Smartiz requests a review when the stay went well, and only then. Your Google and platform ratings rise. Our clients have seen +0.4★.

    05

    A guest book they actually read

    Created in three minutes, in your colours, translated and updated without reprinting. Sent on WhatsApp at the right time and available throughout the stay.