Access and accounts
Two-factor authentication and passkeys, which an administrator can make mandatory for the whole organisation. Monitored sessions. Accounts are only reset after an administrator approves it.
Autonomous, but under your control
smartiz acts on your behalf. You set the rules, you see every action, and your data stays protected.
Data protection
Compliant with the GDPR and the Swiss FADP. Data encrypted in transit and at rest. Never sold. Our AI providers are used under commercial terms that exclude training their models on your data. Full export and permanent deletion on request, with a deletion certificate.
Privacy
Each team member sees only what their role allows. An administrator can lock a conversation with a PIN code, which hides it from the rest of the team. Owners and service staff reach their portal through a personal link and see nothing else of your business.
Platform and reliability
Secure integrations with our partners (PMS, WhatsApp), read-only or read and write as needed, through encrypted APIs. Protection against overload and abuse. Every event is logged. After an incident, events from that period are replayed so nothing is lost.
Supervised AI
You decide what it can promise and when it must ask you. Sensitive requests go through an approval queue. Every action is traced: who, what, when. When your team steps into a conversation, the AI steps back.