Privacy & Cookie Policy
Last updated: September 22, 2026
This policy explains how Smart Innoviz SA (smartiz) collects, uses, shares, stores, and protects personal data when you visit smartiz.ai, create or use an account, request information, receive or sign an offer, or apply for a position.
1. Who is responsible for your data
Smart Innoviz SA is responsible for the personal data described in this policy when it determines how and why that data is used.
Smart Innoviz SARue de l’Eglise 2A, 1270 Trélex, Switzerland
privacy@smartiz.ai
2. Personal data we collect
We collect information you provide directly, information generated when you use our services, and limited technical information needed to operate and protect them.
| Category | Data | How we use it |
|---|---|---|
| Account and sign-in data | Name, email address, account identifier, authentication records and, when supplied by the identity provider, profile image. For Google or Microsoft sign-in, we request only basic profile, email, and identity information needed to identify you and secure your account. | Create and authenticate accounts, manage access, prevent misuse, and support account recovery. |
| Profile and administration data | First and last name, job title, WhatsApp phone number, profile image, role, and account approval status. | Complete staff profiles, administer authorized access, and support users. |
| Demo, signup, and commercial data | Full name, email, phone, company or brand name, business type, number of units, country, street address, city, postal code, selected plan, and currency. | Respond to requests, prepare offers, create customer records, and provide requested services. |
| Offers, signatures, and billing data | Signer name and email, electronic signature, acceptance record and date, chosen services, billing or invoice email, VAT number, billing address, and commercial terms. | Prepare and manage offers, record acceptance, provide services, invoice customers, and meet accounting or legal obligations. |
| Recruitment data | Name, email, phone, LinkedIn URL, CV or résumé, and information extracted from it such as experience, skills, education, current position, and a summary. | Review applications, prevent duplicate submissions, communicate with applicants, and manage recruitment. |
| Technical, communications, and security data | IP address, browser or device information, access and security logs, CAPTCHA verification result, and transactional email delivery, opening, and link-interaction events. | Operate and secure the site, detect abuse, troubleshoot problems, and confirm delivery of important communications. |
| Browser preferences | Consent choices, language, currency, and temporary pricing or signup details stored in your browser. | Remember choices, maintain a requested flow, and apply your privacy preferences. |
3. Google user data
When you choose to sign in with Google, smartiz accesses only the basic profile information you authorize: your name, email address, profile image when available, and a Google account identifier. We use this information solely to identify you, create or link your smartiz account, authenticate access, and protect the service.
We do not use Google user data for advertising, sell it, or allow people to use it for unrelated purposes. We share it only with service providers needed to operate authentication and the smartiz service, or where required by law.
You can revoke smartiz access from your Google Account’s third-party connections page. You may also ask us to delete the Google profile data held by smartiz by emailing privacy@smartiz.ai. Revoking access stops future access but does not automatically delete records we must retain for security, contractual, or legal reasons.
Manage your Google Account connections4. Why we use personal data
| Basis | Purposes |
|---|---|
| Provide a requested service or perform a contract | Account access, enquiries, offers, signatures, service delivery, support, and billing. |
| Consent | Optional browser storage, marketing where applicable, and information you voluntarily submit where consent is the appropriate basis. You may withdraw consent at any time. |
| Legitimate interests | Keeping services secure, preventing fraud and duplicate submissions, improving reliability, administering business relationships, and understanding whether essential communications were delivered. |
| Legal obligations | Accounting, tax, corporate, regulatory, and lawful disclosure requirements. |
5. Service providers and data sharing
We do not sell personal data. We disclose it only as needed to operate smartiz, respond to you, meet legal duties, or protect our rights. Depending on the feature you use, recipients may include:
| Recipient | Role |
|---|---|
| Supabase | Hosting, database, authentication, file storage, and server-side processing. |
| Google or Microsoft | Identity authentication when you choose the relevant sign-in option. |
| Cloudflare Turnstile | Bot and abuse prevention on the recruitment form; verification may include your IP address and browser information. |
| Lovable AI and its model provider | Automated parsing of CV text into structured recruitment information. The result supports review by the smartiz team and is not represented as an automatic hiring decision. |
| SendGrid | Transactional email delivery and delivery, opening, and link-interaction reporting. |
| Calendly | Appointment booking when you follow a Book a demo link; Calendly processes information you submit on its service under its own policy. |
| Embedded media providers | If a page contains and you load third-party video or other embedded content, that provider may receive technical data and set its own storage under its policy. |
| Professional advisers and authorities | Only when reasonably necessary for legal, accounting, security, or regulatory purposes. |
6. International processing
Some providers may process data outside Switzerland or your country. Where required, we use appropriate contractual or legal safeguards and limit transfers to what is necessary for the stated purpose. You may contact us for more information about safeguards relevant to your data.
7. How long we keep data
We keep personal data only for as long as necessary for the purpose for which it was collected, to provide services, maintain security and business records, meet contractual, accounting, tax, or other legal obligations, and resolve disputes. Retention therefore varies by record and relationship. When data is no longer needed, we delete or anonymize it. You may request deletion at any time; some records may remain where retention is required by law or needed to establish, exercise, or defend legal claims.
8. Cookies and browser storage
The smartiz website primarily uses browser local storage and session storage. Necessary storage supports authentication, security, consent records, and requested workflows. Optional analytics or marketing storage is used only if a corresponding service is present and you have selected that category. The current public site does not install a Google Analytics, advertising pixel, or similar analytics/advertising tracker in its application code. On the time-savings calculator, your browser asks the geolocation service GeoJS (get.geojs.io) for your approximate city based on your IP address, and fetches that city's street data from OpenFreeMap (OpenStreetMap data), to display a street map of that city as the page background; smartiz never receives or stores your IP address and the lookup is not linked to your account.
| Name | Category | Purpose | Duration |
|---|---|---|---|
| cookieConsent | Necessary | Records whether you accepted or declined optional categories so the banner respects your choice. | Until you clear site data or change your choice. |
| cookiePreferences | Necessary | Stores your choices for necessary, functional, analytics, and marketing categories. | Until you clear site data or change your choice. |
| Supabase authentication storage | Necessary | Keeps an authenticated account signed in and stores security tokens. | Until sign-out, expiry, or clearing site data. |
| smartiz_language | Functional | Remembers your language preference. | Until you clear site data or change the preference. |
| smartiz_currency | Functional | Remembers your currency preference. | Until you clear site data or change the preference. |
| pendingOrder | Necessary session storage | Carries your pricing selection into the signup flow. | Until the browser tab or session is closed. |
| customerData | Necessary session storage | Carries submitted contact details to the signup confirmation step. | Until the browser tab or session is closed. |
9. Your cookie and storage choices
Necessary storage cannot be disabled through our preference panel because it supports core functions you request. Optional categories are not treated as accepted unless you choose them. You can accept, decline, or change optional choices at any time through “Cookie preferences” in the footer. You can also delete stored data in your browser settings. Blocking necessary storage may prevent sign-in or other requested features from working.
10. Your privacy rights
Subject to applicable law, you may ask us to:
- confirm whether we process your personal data and provide access to it;
- correct inaccurate or incomplete data;
- delete data or restrict its processing;
- provide portable data where applicable;
- object to processing based on legitimate interests;
- withdraw consent without affecting processing already carried out; and
- explain or review a decision if applicable law grants that right.
Email privacy@smartiz.ai to make a request. We may need to verify your identity before acting. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the competent authority where you live.
11. Security
We use organizational and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or loss. No internet service is completely secure, so we cannot guarantee absolute security. If you believe your account or data is at risk, contact us promptly.
12. Children
Our website and business services are not directed to children. We do not knowingly seek personal data from children through this website. If you believe a child has submitted personal data, contact us so we can review and delete it where appropriate.
13. Changes to this policy
We may update this policy when our services, providers, or legal obligations change. We will publish the revised policy here and change the “Last updated” date. Where required, we will provide additional notice or request consent.
14. Contact us
Questions, requests, or complaints about privacy may be sent to: privacy@smartiz.ai
Smart Innoviz SARue de l’Eglise 2A, 1270 Trélex, Switzerland