A front desk that answers at night
AI answers common questions, sends arrival information and passes requests to the right department. Your team reads a summary in the morning.
Guest experienceFor hotels and aparthotels
Coordinate your teams where they already are. Let AI run the rest.
Your guests write at all hours, and your teams already coordinate on WhatsApp. Smartiz brings order to both sides: AI answers, passes requests to the right department, sells the restaurant, spa and extra night, and brings guests back. Designed for hospitality: room categories, groups, dining and loyalty.
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YOUR REALITY
Without Smartiz
- A guest writes at 11 pm. Who answers?
- One request: a call, a note, a group. Sometimes it gets lost.
- The bad review arrives after checkout.
- A suite guest leaves without a massage or table booking. Nobody offered.
- Room service is written on paper that goes to the kitchen.
With Smartiz
Teams coordinated without meetings
A guest request becomes a task in the housekeeping, maintenance or restaurant WhatsApp group. Everyone receives their schedule, and ready rooms are flagged. Nobody installs an app.
Manage your operationsGuests who return
An unhappy guest? You receive an alert during the stay. Reviews are requested at the right time, from the right guest. Then Smartiz stays in touch with loyalty campaigns, return offers and the next direct booking, commission-free.
Increase your revenueThe stay sells the table, spa and extra night
A table the day before, a treatment on arrival, late checkout or breakfast: offered at the right time in the conversation and paid by link. Room service is ordered on WhatsApp, with a ticket sent to the kitchen.
Increase your revenue